{"id":2141,"date":"2022-03-15T09:07:26","date_gmt":"2022-03-15T08:07:26","guid":{"rendered":"https:\/\/www.spiagge.it\/supporto-gestionale\/docs\/comment-rembourser-une-reservation-en-ligne-en-emettant-un-bon-dechange\/"},"modified":"2024-03-18T15:09:31","modified_gmt":"2024-03-18T14:09:31","slug":"comment-rembourser-une-reservation-en-ligne-en-emettant-un-bon-dechange","status":"publish","type":"docs","link":"https:\/\/www.spiagge.it\/supporto-gestionale\/docs\/comment-rembourser-une-reservation-en-ligne-en-emettant-un-bon-dechange\/?lang=fr","title":{"rendered":"Comment rembourser une r\u00e9servation en ligne en \u00e9mettant un bon d’\u00e9change ?"},"content":{"rendered":"

Si vous souhaitez rembourser<\/strong> une r\u00e9servation en ligne<\/strong> au moyen d’un bon<\/strong>, il vous suffit d’acc\u00e9der \u00e0 l’\u00e9cran de r\u00e9servation<\/strong> correspondant et de cliquer sur le bouton situ\u00e9 dans le coin sup\u00e9rieur droit
\n “Supprimer”.<\/strong>
\n<\/em>:<\/p>\n

\"\"<\/p>\n

A ce stade, l’\u00e9cran permettant de proc\u00e9der aux options de remboursement s’ouvre, o\u00f9 l’on peut choisir dans le menu d\u00e9roulant le mode
\n “l’option “Voucher<\/strong>
\n<\/em> puis indiquer le montant que l’on souhaite rembourser au client en tapant manuellement dans le champ
\n “Valeur du remboursement<\/strong>
\n<\/em>:<\/p>\n

 <\/p>\n

\"\"<\/p>\n

Une fois que cela est fait, vous devez cliquer sur le bouton
\n “D\u00e9placer vers le panier” pour cr\u00e9er le code de r\u00e9duction correspondant<\/em>
\n<\/strong> pour cr\u00e9er le code de r\u00e9duction<\/strong> correspondant (si vous cliquez sur supprimer d\u00e9finitivement, aucun remboursement ne sera effectu\u00e9) :<\/p>\n

\"\"<\/p>\n

Le client recevra alors un e-mail automatique<\/strong> l’informant que le bon a \u00e9t\u00e9 \u00e9mis, indiquant la valeur reconnue<\/strong> et le code<\/strong> \u00e0 saisir lors de la prochaine r\u00e9servation en ligne, utilisable dans le m\u00eame \u00e9tablissement pendant la saison en cours.<\/p>\n

Il sera alors toujours possible de consulter les bons \u00e9mis, en allant dans le menu
\n “Menu “R\u00e9servation<\/em>
\n<\/strong>et en consultant la section correspondante
\n “section “Codes de r\u00e9duction<\/em>
\n<\/strong>o\u00f9 sont r\u00e9sum\u00e9s tous les codes g\u00e9n\u00e9r\u00e9s :<\/p>\n

\"\"<\/p>\n

Elles sont r\u00e9sum\u00e9es dans l’ordre, de la moins r\u00e9cente \u00e0 la plus r\u00e9cente, et en cliquant dessus, vous pouvez en voir les d\u00e9tails et \u00e9galement retrouver l’enregistrement \u00e0 partir duquel elles ont \u00e9t\u00e9 g\u00e9n\u00e9r\u00e9es, en cliquant sur l’ic\u00f4ne \u00e0 c\u00f4t\u00e9 du num\u00e9ro de l’enregistrement :
\n
\n<\/em><\/strong>\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Si vous souhaitez rembourser une r\u00e9servation en ligne au moyen d’un bon, il vous suffit d’acc\u00e9der \u00e0 l’\u00e9cran de r\u00e9servation<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[39,50],"doc_tag":[],"class_list":["post-2141","docs","type-docs","status-publish","hentry","doc_category-faq-fr","doc_category-reservation"],"yoast_head":"\nComment rembourser une r\u00e9servation en ligne en \u00e9mettant un bon d'\u00e9change ? - Spiagge.it Gestionale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spiagge.it\/supporto-gestionale\/?post_type=docs&p=2141&lang=fr\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment rembourser une r\u00e9servation en ligne en \u00e9mettant un bon d'\u00e9change ? 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